One Stop Training Solutions

Policies and Procedures

Governance & Compliance

Student Information & Operational Policies

One Stop Training Solutions is committed to transparent, fair, and accessible training standards for all learners. Please find all official policy and procedure documents below, available for direct download.

Enrolment

2 Documents

OSTS - Enrolment Policy

DOCX•570 KB•Version 1.0
Download

OSTS - Enrolment Procedure

DOCX•870 KB•Version 1.0
Download

Fees

2 Documents

OSTS - Fee Administration and Refund

DOCX•688 KB•Version 1.0
Download

OSTS - Fee Administration and Refund Procedure

DOCX•377 KB•Version 1.0
Download

Complaints and Appeals

1 Document

OSTS - Complaints and Appeals Policy

DOCX•869 KB•Version 1.0
Download

RPL and Credit Transfer

2 Documents

OSTS - RPL and Credit Transfer Policy

DOCX•881 KB•Version 1.0
Download

OSTS - RPL and Credit Transfer Procedure

DOCX•869 KB•Version 1.0
Download

Have Questions About Our Policies?

If you require clarification on any policy or procedure, please contact our compliance and administration team.

Email Administration
Collaborations & Networks

Our Industry Partners

Industry Partner 1
Industry Partner 2
Industry Partner 3
Industry Partner 4
CITB